ACADEMIC DEPARTMENT SERVICE DELIVERY CHARTER
|
Service / Good Rendered |
Requirement to Obtain Service/Good |
User Charges (Ksh.) |
Time Line |
|
Training |
Minimum entry grade |
Tuition fees |
Depends on course duration |
|
Issuance of certificates/ progress reports |
Completion of an examination, Payment of full fees |
Free |
10 Min |
|
Issuance for training materials for trainees |
Requisition |
Free |
1 Day |
|
Discipline of students |
Reported discipline |
Free |
Immediately |
|
Attending to students’ issues |
Identified issues |
Free |
Immediately |
|
Guidance and Counselling for students and staff |
Identified counseling needs, Appointment. |
Free |
30 Min |